At Pacific Optometry Group, the health and safety of our patients and staff is of utmost importance. We ask that you be patient with us as we navigate the COVID-19 pandemic. We have several new protocols that have been put in place to ensure that you have a safe, healthy, and pleasant experience.
Update as of 11/2022: Although COVID-19 cases seem to decreasing in California, our protocols as a healthcare facility remain largely unchanged.
Here are a few ways your visit may be a little different than what you’re used to:
Eye exams are by appointment only, no walk-ins are allowed at this time. If you would like to come back at another time to choose glasses after your exam, you will also need to schedule an appointment as we are limiting the amount of patients in our clinic at any given time.
If you are picking up glasses/contacts or need your glasses adjusted, simply call our office when you arrive and we will meet you at the door.
If you are a new patient to us, we will send you our registration forms via email (or you may also access them on our website) and ask that you fill it out in its entirety. Please email it back to us prior to your appointment.
When you arrive for your scheduled appointment, please call our office to let us know you are here.
We ask that you please reschedule your appointment if you are experiencing a fever, cough, or any other flu-like symptoms.
Face coverings/masks are OPTIONAL at this time. Our staff will continue to wear masks in an effort to protect patients during the duration of their visit.
You may bring family members with you, but since our examination room is small, we ask that only one family member/companion be with you when you are with doctor.
Our staff and doctors regularly sanitize all surfaces between every patient and every encounter. Our frames are run through a UV light sanitizer to ensure proper disinfection after each patient. We also have contactless payment options.
We have placed hand sanitizer bottles throughout our clinic for your convenience.
If you have any further questions, please feel free to call our office.